- Customer is responsible for return shipment fees.
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Please note: Any foreign (outside the USA) orders placed directly with StephenJosephGifts.com must pay shipping, handling, and any import or export related expenses for both directions of the shipment.
*When a recall or known manufacturing defect is issued– we will replace or repair the items up to 1 year after purchase date regardless if the item was purchase through a third-party seller or directly through StephenJosephGifts.com. Please contact us to discuss these issues.
If you received a damaged item, please contact us immediately at help@stephenjosephinc.com or call our customer service team at 1-806-791-2877 (M-F, 8am-5pm CST). This includes defective merchandise, or items damaged during shipping.