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Shopping Online

We sure do! If you sign up for our mailing list, you will get a discount off your first order and you will receive all of our other exclusive deals, specials and promotions!

If you register with us, you'll be able to view your order history and track existing orders as they're being shipped. You also won't have to re-enter your billing and shipping information every time you place a new order. Plus, we promise to respect your personal information, as per our privacy policy.

If your order is being shipped to a Texas address, we must include sales tax on your purchase. There is no sales tax included if your order is not being shipped within Texas.

Check your email to see if you have received an order confirmation from Stephen Joseph Inc. If not, please check your Junk Email box. If you don't see it there either, wait 5 minutes and check again. If you still see nothing please contact customer service at help@stephenjosephinc.com. We will research your order and verify if we have received it. For security reasons, please don't send credit card information via email.

We ship your order to you as quickly as possible. It depends on the status of your order and whether it has been processed and/or shipped. You can contact our customer service representatives via email at help@stephenjosephinc.com. We will do our best to accommodate your request.

 

We accept Visa, MasterCard, Discover, and American Express.

 

Yes, indeed they are! We work to maintain the highest level of customer satisfaction and safety. For questions and/or specific details please contact help@stephenjosephinc.com

Product Questions

We like to keep it current and up-yo-date so you can look forward to seeing new products every Spring and Fall.

If you're a retailer and would like information on how to carry Karma products in your store, email us at help@stephenjosephinc.com or visit our Wholesale page for more information.

Karma takes great pride in producing quality products and will happily replace any defective items. Contact us within 30 days of receipt of goods, and we'll issue a return authorization. We will then issue a credit memo for verified defective merchandise or merchandise not in agreement with the purchase order.

We offer new products and designs every Spring and Fall!

Once your item is personalized, unfortunately we are unable to accept a return. If there are manufacturing defects in the product please contact customer service at help@stephenjosephinc.com.

Shipping

We ship out of Lubbock, Texas! Located in the Texas Panhandle.

Certainly! During the checkout process you'll have the opportunity to select your method of shipping.

Yes, if your order has a personalized item it will affect shipping times. Our current estimated time for personalization*: 3-4 business days.
*Not including shipping time. If you have any concerns about size or personalization of your item, please contact us before having your item personalized.

No, not at this time. If you'd like to ship items to multiple locations, you will need to place a separate order for each one.

Our standard ground option is the only option that can ship to a PO Box at this time.

Most orders will be shipped the same day they are placed. Once they are shipped we cannot make changes. If you do need to make a change please contact our customer service at (806)791-2877 the same day the order was placed.

Please contact our customer service team at (806)791-2877 or help@stephenjosephinc.com.